Residential Care

PLEA pioneered our specialized family care model for residential services in 1982, and has successfully adapted it to a variety of circumstances and needs since then. We believe that the best model for providing residential care services is within family settings in the community, supported by our staff teams.

The success of these services is due to our strong commitment to providing care this is based on the unique strengths, needs and circumstances of each individual who is placed with us. We also sustain strong collaborative relationships with our Family Caregivers, and value the significant time and energy they devote to providing for the day-to-day needs of the residents living with them. Our networks of Family Caregivers live throughout Metro Vancouver and the Fraser Valley.

Although the reasons for residents requiring placements differ according to the nature of the program they are participating in, every resident is provided with a safe, nurturing and healthy family environment. They are encouraged to become active members of the family and are cared for in a way that is sensitive to their preferences, culture and life circumstances. Our staff teams work closely with all residents to make sure that they receive the additional support and services they require, and have access to the resources, programs and activities available in their community.

Our residential care programs include:



PLEA developed FolkStone in 2000 to provide an alternative to institutional or congregate care for adults who could no longer live in their own homes. We provide residential care services for adults with significant health care needs who require a heightened level of support, medical supervision and specialized services. Typically placements with FolkStone are long-term, but we welcome respite and shorter-term placements.

FolkStone has extensive experience providing services for individuals who have a variety of complex personal and medical support needs, including those with acquired brain injuries, dementia, mental health issues, dual diagnosis, addictions, autism, developmental disabilities and FASD. We understand the importance of developing and updating service plans that are tailored to address each resident's specific needs, capacities and preferences. Above all we are committed to providing every resident with a home in a neighbourhood and community, where they can live as independently and comfortably as possible.

Residents live with Family Caregivers who are certified Health Care Aids, Health Care Workers, Licensed Practical Nurses, Registered Nurses or have demonstrated strong skills and experience in providing health and social services. Our staff teams have similar qualifications and provide residents with ongoing care and one-to-one support.

We also coordinate and oversee a wide variety of additional services for residents; these may include medical, dental and educational services; physiotherapy, rehabilitative and occupational therapies; recreational, community and social programs; and other specialized services that are required to support the resident's health and well-being.

If you would like to know more about this program or would like to make a referral please call or email us. We accept both private and public referrals.

Contact information

Angela Henderson

Location: Metro Vancouver & Fraser Valley

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U-Turn provides comprehensive services for young people who face significant challenges in their lives and have experienced limited success in other residential programs. We have the expertise to address their complex needs by developing individualized service plans that identify the specialized services and supports they require to be successful. In addition to the services we provide, we also make every effort to find the service providers in the community that the youth feels most comfortable with, and who are best qualified to meet their needs. Typically the young people we serve are between the ages of 13 and 18 inclusive – but we welcome referrals for youth who are younger.

Our Family Caregivers are encouraged to be flexible and adapt their approaches to meet each youth's strengths, preferences and circumstances. Developing daily routines that provide them with structure and consistency in a nurturing, positive family environment is an essential component of our services. All youth are actively supported to maintain their connections with their families, other important people in their lives and home communities.

Our staff teams are firmly committed to supporting the healthy development of the youth in U-Turn, and to continuously adapting our approaches to the unique needs of each young person and their families, and serving them to the best of our abilities.

If you would like to know more about this program or would like to make a referral please call or email the contact in your region.

Contact Information

Kim Gale-Gotowiec (Vancouver)

Sara Griffiths (Tri-Cities)

Dylan Falconer (Fraser)

Access is province wide

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U-Turn U-Link is for youth aged 13-18 who are in the care of the Ministry for Children and Family Development (MCFD) and who require emergency or short-term specialized residential care. It is designed especially for those facing significant behavioural and development challenges. We have 3 family care homes located in Maple Ridge, Tri Cities and Burnaby. Tri Cities is a male only resource. Program Capacity is 6 youth. 2 beds in each home. 

We provide each youth with a safe, nurturing, staff supported-family care home coupled with the one-to-one support of a youth worker.  In accordance with each youth’s strengths, needs, circumstance, we also coordinate a variety of other resources including educational, psychological, recreational and vocational. One to one tutoring in the home through U-Learn is also offered.  Teaching life-skills is another important component of the program.

Youth are encouraged to establish their own goals and to participate in developing their service and safety plans.  When it is consistent with the goals of the youth, supporting them to find meaningful ways to connect with their culture, their family, other important people in their lives and their home community is also an ongoing expectation.  Placements are typically 6-12 months in duration.

An emergency call out service is also available 24/7.  It consists of rapid response to youth, caregiver or MCFD contacts in times of crisis.  Full intake including immediate assessment and safety planning is also part of the service. 

Our aim is to teach and model problem-solving skills to each youth.  And, by doing so, build their social competence through participation in the community, help them achieve a sense of autonomy, and gain a sense of optimism and purpose. 

We accept referrals from professionals working in MCFD.  Only referrals from the North Fraser region are accepted. To make a referral, MCFD professionals should contact the MCFD PLEA Liaison Resource Worker at 604 520 2936. 

Contact Information

Eva Giang